We want to make sure your experience at SAHILY CLOTHING is the best possible, in order to exchange your order, you MUST ship all returnable item(s) back to us within 10 business days from the day you received your package. All orders that have exceeded this time frame become a FINAL SALE. Policy strictly enforced.
*All of our Custom Heels are custom made just for you making them FINAL SALE. In the event that your shoes did not fit you, we will gladly exchange it for a different size. Same time frame of 3 weeks apply. Please ask all questions you might have prior to purchasing, once we've submitted your order to production, there is NO cancellations!
Exchanges
* Sahily Clothing is happy to exchange any merchandise that isn't worn, washed, altered, or Final Sale for another size. The customer is responsible for return shipping, but all exchange items will be sent back out with free shipping on us.
*In the event that the item you originally purchased is out of stock, a store credit will be issued to you
* Sahily Clothing DOES NOT issue any refunds at the moment
* We recommend shipping your item(s) back with both insurance and a tracking number that way you are protected from the possibility of loss during shipping and will know whether your package has been received by our staff.
Send all return merchandise to
Sahily Clothing
7950 2nd st #C
Downey C.A 90241
Damage And Incorrect Items
*If you find an item to be damaged, defective, or incorrect, please contact us via email [email protected] before returning your item so that we may assist you accordingly